Refund policy

At Ishiro, we strive for your complete satisfaction. If you are not satisfied with
your purchase for any reason, you can request a return within the period
specified below, subject to the following conditions:

Return Period:
Products may be returned within 7 days from the date of receipt of the order.

Return Conditions:
• The product must be unused and in its original condition, with all accessories
and packaging.
• Products that are damaged or show signs of use are not eligible for return.
• Certain products, such as [consumable products/customization items/
special promotions], are non-returnable.

Return Request Steps:

1. Contact us via [email/customer service] with the order number and a photo
   of the product.

2. We will review the request within 5 business days.

3. After approval, we will send you shipping instructions for returning the product.

4. After the product is received and inspected, a refund will be issued to the original
   payment method within 5 business days.

Important Notes:
• Shipping fees are non-refundable (unless the mistake is ours).
• If you receive a damaged or incorrect product, please contact us immediately.

To contact us:
Email: sales@ichiro.co
WhatsApp: +966550503803